Wildlife Information Service

The WSBRC provides an information service to help you with wildlife questions you may have. Queries range from feeding badgers, to what to do if you find injured wildlife or where to buy wildflower seed.

The type of question may be very varied, but the underlying themes are usually the same - a regard for wildlife, a concern for its protection and welfare and a joy at experiencing it close by.

Whether by letter, telephone or e-mail we value these queries and so, to be of help, we have dedicated volunteers to respond to them. Wildlife Information Volunteers (WIVs) are available most days of the week to speak directly to callers or reply to mail. They seek, wherever possible, to give an answer straightaway.

They can often supply detailed information in the form of leaflets and help you to find other relevant resources, such as publications and useful websites. WIVs don’t have all the answers, of course, but they can do limited research on your behalf to get an answer for you or a good lead to follow up.

If you can’t find what you need here the WIVs aim to point you in the right direction by providing relevant contact details of some of the many organisations involved with animal welfare, wildlife and environmental protection. Contact the Wildlife Information Volunteers who will do all they can to help.

On questions about injured or distressed animals please note that the WSBRC and the Wiltshire Wildlife Trust is not able to offer an animal rescue or welfare service. There are national and local charitable organisations that do and offer advice or a 24 hr emergency service. Click here for animal rescue information.